Information We Collect
When you contact us for a roofing estimate or service, we collect the details you give us: your name, phone number, email address, property address, and a description of your roofing needs.
Like most websites, we also collect basic technical information automatically when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the time of your visit.
How We Use Information
We use your contact details to respond to your request, schedule a roof inspection, provide an estimate, and keep you updated about your project.
We use website usage data to improve our site, understand which services people are interested in, and make sure our online information is helpful and easy to find.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences and understand how visitors use our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools may collect information about your visits to our site and other sites over time.
We may also use third-party services for advertising and communication, such as call tracking or email platforms. These providers have their own privacy policies that govern how they handle your data.
Data Sharing and Disclosure
We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software, payment processors, or analytics partners.
We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your data to team members who need it.
No method of transmission over the internet is completely secure.
User Rights
You have the right to request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to opt out of the sale of personal information. We do not sell your personal information.
To exercise any of these rights, contact us using the details below. We will respond within the time required by law.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.